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Tech Lead, Insurance, 55k - 60k

Key Responsibilities

  • Own and drive the day-to-day operation, stability, and continuous improvement of business-critical applications.
  • Partner closely with business users and stakeholders to understand priorities, manage expectations, and translate business needs into technical solutions.
  • Lead incident resolution, problem management, and root cause investigations to minimize service disruption.
  • Coordinate across development, infrastructure, vendor, and support teams to deliver reliable application services.
  • Provide technical leadership on application enhancements, platform upgrades, and modernization initiatives.
  • Oversee application releases, change implementation, and production readiness activities.
  • Establish and improve monitoring, support processes, operational controls, and service standards.
  • Mentor team members and promote engineering best practices, quality, and operational excellence.


Requirements

  • Degree in Computer Science, Information Technology, or a related discipline.
  • Proven experience leading application support and software delivery for enterprise systems.
  • Strong stakeholder management skills with the ability to communicate effectively across technical and business audiences.
  • Solid hands-on experience with Java-based applications and modern web technologies.
  • Good understanding of cloud platforms, system integrations, APIs, and enterprise application architecture.
  • Experience managing production incidents, service recovery, and operational risk.
  • Familiarity with containers, DevSecOps practices, CI/CD, and cloud-native technologies is an advantage.
  • Strong analytical thinking, troubleshooting, and leadership skills.
  • Excellent command of spoken and written Chinese and English.