Service Desk Support (ITECH) - Banking Industry

Location: Kowloon Bay, Kwun Tong District
Contract Type: Contract
Specialisation: Technology
Salary: HK$15000 - HK$18000 per month
REF: BBBH217766_1536656481


  • Serve as the first point of contact for customers seeking technical assistance at the service desk
  • Perform remote troubleshooting through diagnostic techniques and pertinent questions
  • Determine the best solution based on the issue and details provided by customers
  • Walk the customer through the problem-solving process
  • Provide accurate information on IT products or services
  • Follow-up and update customer status and information


  • Higher Diploma in Information Technology or related discipline
  • Minimum 1 years' experience of end user IT Service delivery, covering desktop, mobile and premium user support
  • Experience in banking / finance environment preferred
  • (Fresh graduate with IT experience will also consider)

For interested parties please either click on the button below or email your resume to

You can also find Ron Lee at 3103 4308, thanks