Service Desk Support- Global Insurance Company- up to HKD$30k
Our client is a Global Insurance Company in Hong Kong which has a strong record and outstanding performance across Asia. They have been aggressively expanding the business across South East Asia in past years. They are currently hiring for a Service Desk Support to join their team. The right candidate needs to have experience working in financial institutions and good experience in providing first tier support. S/he will act as the first point of contact and provide support to employees and external clients globally, including users from different business units via phone and email through the ticketing system. This is an exciting role for those who are looking for challenges.
- Degree in Computer Science/ Information Technology or related disciplines.
- At least 2-3 years+' of working experience in first tier support.
- Good experience working in the financial industry is a must.
- Good experience in providing support through the ticketing system.
- Strong communication and interpersonal skills.
- Good command of both written and spoken English and Chinese is a must.
If you are interested in this role please send us your CV/ click apply now or call us on +852 31034331 for a further discussion.