Senior System Administrator (Server Focused) - $35k

Location: Kwun Tong, Kwun Tong District
Contract Type: Permanent
Specialisation: Technology
Salary: HK$30000 - HK$40000 per month
REF: BBBH230173_1572948504

My client is an MNC Media Firm. They are currently trying to hire a Senior System Administrator to expand in their team size.

Responsibilities:

  • Provides comprehensive knowledge and expertise across Windows, Linux and VMWare based systems
  • Provides server administration (Windows/Linux)
  • Provides virtualization environment administration (VMWare)
  • Storage management (SAN/NAS/iSCSI/Fibre Channel)
  • Backup and archiving management (BackupExec, Archiware P5)
  • Take responsibility for proactive activities - such as monitoring configuration, capacity planning, problem management and sharing of know-how - in areas of ownership.
  • Travel to remote sites within the region will be a requirement
  • Liaising with hardware, software support teams and approved vendors
  • Addresses and resolves help desk requests as assigned.
  • Logs all requests in the ticketing system for tracking of metrics and support.
  • Documents resolutions and updates self-help and staff knowledge bases.
  • Collaborates with other IT staff to learn and support new applications.
  • Analyses and resolves incidents and requests regarding server infrastructure systems.
  • Troubleshoots enterprise software products as well as other software and hardware failures.
  • Installs hardware and software as directed by the Manager.
  • Creates a positive customer support experience and builds strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a consummately professional attitude.
  • Maintains and protects confidentiality with regard to all aspects of systems and network infrastructure supported.
  • Provides after-hours and on-call support as needed.
  • Performs other duties as assigned.

Requirements:

  • Degree in Computer Science or comparable experience.
  • ITIL Foundation.
  • Knowledge and experience with Microsoft Windows and Linux systems (Build/Configuration/Maintenance)
  • Knowledge and experience with Microsoft Active Directory.
  • Knowledge and experience with VMware/SAN solutions.
  • Knowledge and experience with storage environment (SAN/NAS/iSCSI/Fibre Channel)
  • Knowledge and experience with backup and archiving solutions.
  • Microsoft certifications (MCP, MCSA, MCSE).
  • Experience working with complex IT systems in a fast-paced web environment.
  • Experience of supporting Windows 10, Office 2016 & Office 365/Skype for Business.
  • Experience of using and configuring SCCM/SCOM.
  • Experience of cloud-based solutions
  • Knowledge of help desk ticketing system.
  • Interest in working with a diverse user population in a global company.

If you are interested please either apply directly here or send your resume to ronald.lee@ambition.com.hk. Thanks