Senior/ IT Technical Support (Network)- System Integrator
Our client is one of the Global System Integrators in Hong Kong which has a strong record and outstanding performance across the world. They have been aggressively expanding their business and they are currently hiring for some senior/junior IT Technical Support to join their IT team. The right candidates need to perform technical support service of computer applications, hardware, software, networking, telecommunication systems, and infrastructure IT support to external clients. S/he also needs to keep track of incident tickets updated and follow up with relevant support teams. On the other hand, it is also necessary to deliver operation, management, and customer reports. This is an exciting role for those who are looking for challenges.
- Diploma holder or above of Computer Studies, Information Technology or related discipline.
- At least 1 year+' working experience in technical support.
- Understanding of LAN/WAN, TCP/IP networking, DNS, VPN, firewall router and switch is necessary.
- Shift duty is required.
If you are interested in this role please send us your CV/ click apply now or call us on +852 31034331 for a further discussion.