Senior Quality Assurance Specialist

Our client is a leading international retail sourcing and quality organization supporting consumer products across multiple global markets. The Hong Kong office plays a critical role in product quality, safety, and compliance, working closely with suppliers, laboratories, and cross-functional teams to ensure products meet stringent international standards.

Responsibilities:

• Manage end-to-end quality assurance activities, including product certification, laboratory testing, and inspection processes for assigned product categories.
• Coordinate with third-party testing laboratories across Asia, Europe, and other regions to support product compliance and certification requirements.
• Review test reports, certification documents, and technical records to ensure timely project execution.
• Investigate product test failures, identify root causes, and provide recommendations to suppliers for corrective actions.
• Partner closely with Quality, Merchandising, Product Development, and Packaging teams on product-related quality and safety matters.
• Review product artwork, labels, manuals, and packaging to ensure regulatory compliance and accuracy.
• Monitor project timelines and proactively escalate critical quality or compliance issues when necessary.
• Support suppliers and laboratory partners in resolving testing and certification issues.
• Contribute ideas for product quality enhancement and continuous improvement initiatives.
• Support team development by sharing technical knowledge and promoting a proactive, solution-oriented culture.

Requirements:

• Degree in Engineering, Hardgoods, or a related technical discipline.
• Minimum 3 years of experience in Quality Assurance, Quality Control, Product Safety, or Engineering functions.
• Strong technical knowledge of Power Tools, Small Domestic Appliances (SDA), or consumer electronics products.
• Experience working with third-party testing laboratories is highly desirable.
• Exposure to international retail, sourcing, or product compliance environments will be an advantage.
• Fluent in English and Mandarin; Cantonese is highly preferred.
• Strong analytical mindset with the ability to interpret technical reports and regulatory requirements.
• Effective communicator with the ability to work across suppliers, laboratories, and internal stakeholders.
• Proficiency in Google Workspace or equivalent office applications.