Senior Customer Services Officer, 24-27k

Location: Hong Kong
Contract Type: Permanent
Specialisation: Banking & Financial Services Contracting Sales & Marketing
Salary: Negotiable
REF: BBBH217645_1575254552

Our client is a well recognized Medical Insurance Company who is looking for a Senior Customer Services Officer to join their team

Job Description

  • Respond to customer requests and support customers with the administration of their insurance plan, enabling them to access healthcare world-wide
  • Handle inbound and outbound calls and email with customers and brokers
  • Work closely with Clinical case managers


  • Diploma holder or equivalent qualifications and experience may be considered
  • Experience in insurance or healthcare environment is required, clinical qualification is an advantage
  • At least 2 years of experience in customer service via phone call or face to face
  • Good command in both English and Cantonese, Mandarin is a plus

Contact Belinda Chan on (852) 3103 4313 or APPLY NOW by clicking the button below

Data provided is for recruitment purposes only