Senior Customer Service Officer, Insurance, up to 30k

Location: Hong Kong, Hong Kong
Contract Type: Permanent
Specialisation: Contracting
Salary: HK$25000 - HK$30000 per month
REF: BBBH227622_1553511305

Our client is an International bank in Hong Kong. They are now hiring a senior customer service officer to join their team.

Responsibilities

  • First line complaint resolution
  • Explain plan benefits and handle customer enquiry
  • Listen to customers, understand their needs and offer relevant products, services and solutions
  • Playing a leading role in the regional team
  • Ensuring compliance with international and regional policies, practices and procedures

Requirements

  • Excellent customer-serving manner, communication, and problem-solving skills
  • 5-day work week -flexibility to work
  • Fluency in English and Cantonese
  • Experience in an insurance/ healthcare environment is essential
  • Minimum of 2 years in customer facing experience prior

Interested parties, please send your application to Venus.Liu@ambition or click "APPLY NOW".

Data provided is for recruitment purposes only.