Senior Business Analyst (Digital)

Location: Hong Kong Island, Hong Kong
Contract Type: Permanent
Specialisation: Technology
Salary: Negotiable
REF: BBBH217775_1514886431

Job Responsibilities:

  • Manage the Digital Regional application landscape, with clear understanding of the main process supported and of the relevant integration flows
  • Support the Application Competence Manager in interacting with Business Solution Global team to properly address the Digital Regional business requirements and to enforce at regional level the adoption of global standards supporting the periodical roll-out projects
  • Develop for Digital area and maintain business process / application map at regional level and with all the specific country application
  • Enforce for the Digital the application and the respect of a clear application governance that allow to manage at Regional level the full change management process and to provide strict guidelines in relation to changes requested at local level around any configuration or integration flow
  • Interact directly on Digital part with the Regional and with Global Application support team in case escalation due to the specific application malfunctions that are impacting the Regional business operations
  • Ensure the Country Business & IS teams are properly trained on Digital areas and to support the local business processes and local requirements gathering

Job Requirements:

  • University degree in IT, Business Information System or equivalent
  • Minimum 5 years experience in Digital and eCommerce
  • Have technical exposures and Digital Transformation experiences
  • Knowledge in Social Media Platform Management
  • Experienced in digital business analysis and system analysis
  • Hands-on experience in Digital applications, retail/store operation, customer relationship management
  • Traveling within APAC is required