Retail User Support Specialist - Top Tier MNC - up to 30K
|Location:||Hong Kong, Hong Kong|
A Tier one retail MNC is urgently looking for Retail User Support Specialist.
- Responsible for carrying out daily system maintenance work including log checking, server backup, monitoring & controls.
- Perform user and network support, experience in hardware and software installation
- Handle IT documentation and reporting.
- Handle ad hoc duties as assigned.
- Provide technical support and maintenance services to clients
- Handle & Troubleshoot customer technical enquiries
- Higher diploma in IT (or computing related discipline) or above
- 4 year working experience on IT support, at least 2 years retail store level 1 support
- Good knowledge on computer hardware, systems and software applications
- Good team player, self-motivated, good communication skills and hard-working