Retail User Support Specialist - Top Tier MNC - up to 30K

Location: Hong Kong, Hong Kong
Contract Type: Permanent
Specialisation: Technology
Salary: Negotiable
REF: BBBH234053_1561042998

Description

A Tier one retail MNC is urgently looking for Retail User Support Specialist.

Job Responsibilities

- Responsible for carrying out daily system maintenance work including log checking, server backup, monitoring & controls.

- Perform user and network support, experience in hardware and software installation

- Handle IT documentation and reporting.

- Handle ad hoc duties as assigned.

- Provide technical support and maintenance services to clients

- Handle & Troubleshoot customer technical enquiries

Job Requirements

- Higher diploma in IT (or computing related discipline) or above

- 4 year working experience on IT support, at least 2 years retail store level 1 support

- Good knowledge on computer hardware, systems and software applications

- Good team player, self-motivated, good communication skills and hard-working