Retail Business Analyst

Location: Hong Kong, Hong Kong
Contract Type: Permanent
Specialisation: Technology
Salary: HK$35000 - HK$45000 per annum
REF: JP191017_1508393061

Key Roles And Responsibilities

  • Study project objectives by gathering business and functional requirements, and evaluating output requirements / formats.
  • Design new systems / processes by analyzing requirements, constructing workflow charts and diagrams, studying system capabilities, and writing specifications.
  • Establish project budgets and define detail project plans.
  • Coordinate effort among project resources (from both internal and external teams).
  • Perform a liaison function between Business and the technical teams.
  • Monitor project progress by tracking activities, identifying risk areas, and executing corrective actions.
  • Manage project changes with appropriate escalation and mitigation.
  • Ensure project documentation are complete and properly archived.
  • Maintain user documentation and train users.
  • Review and assess results at project closing.
  • Coordinate project handover activities, from project team to application maintenance teams.
  • Manage stakeholder expectation and constantly maintain a positive relationship with Business.
  • University degree
  • With 5 years related experience
  • Familiar with luxury retail industry and its related business processes
  • Hands-on experience with Micros and Qliksense or similar retail solutions
  • Good understanding of project management life cycle
  • Proven experience in change management
  • Proven experience in risk management
  • Proven experience in vendor management
  • Strong analytical and problem solving skills
  • Ability to identify and prioritize tasks
  • High level of initiative and able to manage multiple tasks
  • Organized and self-motivated, with proven rapid learning capability
  • A team player and team builder
  • Strong customer orientation and culturally sensitive
  • Excellent interpersonal and communication skills
  • Fluent in English, written and spoken
  • Working experience in Multinational Corporation (at a regional level) is a MUST