Regional Senior Customer Service Manager - Luxury Consumer

Location: Hong Kong
Contract Type: Permanent
Specialisation: Sales & Marketing
Salary: HK$45000 - HK$50000.00 per month
REF: BBBH237580_1571654150

Our client is an International Top Tier Luxury Consumer Group with global footprint in all major cities around the world. With their wide range of product portfolio and resourceful marketing budget, the company has successfully earned and sustain their position as one of the titans in the industry. To cope with their growing demand and expansion, the company is now in search for Regional Senior Customer Service Manager to join their team.

As a Regional Senior Customer Service Manager, your responsibility are as below:

  • Provide supreme services to customers by responding to requests and inquiry promptly.
  • You will be working closely and coordinating with other internal and external stakeholder including the logistic team, sales department and various overseas distributor for order placement and deliveries with procurement.
  • Managing over 10 regions, aligning training material within company global guideline
  • Provides oversight for brand education training on all brands

To qualify, individuals must possess:

Degree holder in business administration or related discipline

Over 7 years in Customer Service training and people management

Exposure within the Luxury Retail Industry is a must

Able to priorities and handle multiple tasks

Energetic, well-organized, self-motivated, detailed-mined and able to work independently and under pressure

Excellent communication and languages skills preferably with bilingual ability

PC Knowledge in MS Excel, Word & PowerPoint and Chinese Processing

If you are interested in the role above, please contact Karen Chan on (852) 3101 4302 or click APPLY NOW

Data provided is for recruitment purposes only.

Only shortlisted candidates will be notified. *LI-SM