Regional Senior Customer Service Manager - Luxury Consumer
Our client is an International Top Tier Luxury Consumer Group with global footprint in all major cities around the world. With their wide range of product portfolio and resourceful marketing budget, the company has successfully earned and sustain their position as one of the titans in the industry. To cope with their growing demand and expansion, the company is now in search for Regional Senior Customer Service Manager to join their team.
As a Regional Senior Customer Service Manager, your responsibility are as below:
- Provide supreme services to customers by responding to requests and inquiry promptly.
- You will be working closely and coordinating with other internal and external stakeholder including the logistic team, sales department and various overseas distributor for order placement and deliveries with procurement.
- Managing over 10 regions, aligning training material within company global guideline
- Provides oversight for brand education training on all brands
To qualify, individuals must possess:
Degree holder in business administration or related discipline
Over 7 years in Customer Service training and people management
Exposure within the Luxury Retail Industry is a must
Able to priorities and handle multiple tasks
Energetic, well-organized, self-motivated, detailed-mined and able to work independently and under pressure
Excellent communication and languages skills preferably with bilingual ability
PC Knowledge in MS Excel, Word & PowerPoint and Chinese Processing
If you are interested in the role above, please contact Karen Chan on (852) 3101 4302 or click APPLY NOW
Data provided is for recruitment purposes only.
Only shortlisted candidates will be notified. *LI-SM