Receptionist / Front of House

Key Responsibilities:

• Act as the first point of contact for all visitors, clients, and internal stakeholders, ensuring a warm, professional, and efficient reception experience
• Manage the front desk, including answering and directing incoming calls and handling general enquiries
• Greet, register, and host visitors in line with company protocols
• Coordinate meeting room bookings, set‑ups, and refreshments
• Liaise with internal teams to ensure smooth scheduling of meetings and interviews
• Manage incoming and outgoing mail, couriers, and deliveries
• Maintain the reception area and meeting spaces to a consistently high standard
• Support office administration tasks, including ordering office supplies and coordinating with vendors
• Provide ad‑hoc administrative support to Office Management and wider teams as required

Requirements & Skills:

• Prior experience in a Receptionist, Front of House, or Client Services role, ideally within financial services or a corporate professional environment
• Exceptional interpersonal and communication skills with a client‑focused mindset
• Fluent in English is essential; Cantonese and/or Mandarin is highly desirable
• Strong organisational skills with the ability to multitask and prioritise effectively
• Professional appearance, demeanour, and attention to detail
• Confident using Microsoft Office (Outlook, Word, Excel) and meeting room booking systems
• A proactive, flexible, and team‑oriented approach
• Discretion and professionalism when handling confidential information