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Payment and Securities Officer

Key Responsibilities

  • Review, verify, and process payment and securities transfer instructions in accordance with established procedures and controls.
  • Identify and reject incomplete or inaccurate transactions, ensuring timely resolution and correction.
  • Support daily operational activities, control checks, and ad hoc business requests.
  • Provide practical guidance and resolution recommendations to front-line teams while ensuring compliance with internal policies and procedures.
  • Collaborate closely with internal business units and downstream operational teams to ensure smooth transaction processing.
  • Assess business initiatives, identify operational gaps, and evaluate implementation feasibility.
  • Review client documentation supporting payment and securities transfers to ensure compliance with internal controls, regulatory requirements, and operational standards.
  • Maintain and update process documentation, procedures, workflow diagrams, project materials, and status reports.
  • Identify opportunities for process optimization, automation, and risk reduction, supporting continuous improvement initiatives.
  • Monitor key operational metrics and highlight trends, issues, and improvement opportunities.

Requirements

  • Experience in a transaction checking, verification, or authorization function, preferably within payments, securities transfer, or banking operations.
  • Good understanding of banking products, operational workflows, and risk and control principles.
  • Strong analytical skills with the ability to identify issues and implement effective solutions.
  • Adaptable and able to manage multiple priorities in a dynamic, fast-paced environment.
  • Excellent interpersonal, stakeholder management, and communication skills.
  • Bachelor's degree or equivalent professional qualification.
  • Proficiency in both English and Chinese (written and spoken).
  • Strong Microsoft Office skills, particularly Excel, Word, and PowerPoint, would be advantageous.
  • Experience supporting process improvement, system enhancement, or change initiatives is preferred.