PABX Administrator- Financial Institution-HKD$35k x13months

Location: Hong Kong, Hong Kong
Contract Type: Permanent
Specialisation: Technology
Salary: Negotiable
REF: BBBH216063_1541067693

Our client is one of the Financial Institutions in Hong Kong which has a strong record and outstanding performance across Asia. They have been aggressively expanding the business across South East Asia in past years. Currently, they are hiring for a PABX Administrator to join their infrastructure team. Candidates who are open to new challenges will be suitable for the role.

Key Responsibilities:

  • Manage operation of the telephone network including maintenance of Avaya IPT PABX and network routing
  • Initiate monitoring and planning regarding telecommunication requirements for both production and DR site to ensure high availability, sufficient bandwidth and leads advance features implementation
  • Coordinate other parties like software providers and users for implementation of enhancements to the telecommunication systems
  • Plan, install and maintain voice mail, unified messaging, telephone call logging, and access levels/PIN numbers and call accounting systems
  • Review requests for telecommunication enhancements and formulate the work orders for vendor's action
  • Review telecommunication billing printouts; check authenticity; take action on any discrepancies
  • Plan new telephone internal wiring, ducting, plus external underground/overhead cable
  • Ensure that the telephone directory and all other telephone information / documentation (e.g. cable arrangement) is updated
  • Provide advanced technical assistance and do troubleshooting on more complex and demanding problems; other technical support duties including PC support, server administration would be required


  • Diploma from a technical college, or an equivalent of education, certification and experience in the field of telecommunications
  • Minimum 3 years' experience in Avaya PABX, knowledge and experience with IPT communication system
  • Hands on experience in implementing IP phone system, maintaining office telecommunication infrastructure and managing vendor on the implementation of software solutions would be an advantage
  • Hands on experience in Windows / Linux based server administration would also be an advantage
  • Excellent project management skills
  • Proficiency in English, Cantonese and Mandarin language

The right candidate will be offered an excellent remuneration package and please click APPLY NOW or call us on +852 3103 4331 if you are interested.