Operations Support (Banking), 18-20k, Start Immediately

Location: Hong Kong, Hong Kong
Contract Type: Contract
Specialisation: Banking & Financial Services
Salary: HK$18000 - HK$20000 per month
REF: 00069_1501037724

Our Client is one of the most recognized Banks who is now looking for a Operations Analyst to join their team.

Key Responsibilities:

  • Monitor the e banking migration process, update the tracking sheet on daily basis and take appropriate action.
  • Provide pre and post migration support and ensure smooth transition to new electronic banking platform
  • Follow up calls to customers, in case- Missing Client Profile Information for migration purpose Remind customers to register training
  • Provide on-site or one-on-one Training to migration customers.
  • Handle customers' inquiries relating to cash payments and provide technical supports if needed.


  • Good Communication Skill in Cantonese, English and Mandarin
  • Good inter-personal skills
  • Pleasant personality
  • Basic Understanding of corporate banking
  • Some Customer Service experience

Contact Belinda Chan on (852) 3103 4313 or APPLY NOW by clicking the button below


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