Junior IT Trainee (Graduates and No experiences OK)

Location: Hong Kong, Hong Kong
Contract Type: Temporary
Specialisation: Technology
Salary: HK$10000 - HK$12000 per month
REF: BBBH216007_1522146357

We are currently seeking candidates as a IT Support Engineer for our partner which is a renowned and established enterprise in Hong Kong with a global presence. The position will be responsible for providing top quality support for a multinational financial group.

RESPONSIBILITIES:

  • Assist in setting up PCs/notebooks/mobile devices for new employees with required software and access right settings.
  • Analyze, diagnose, and provide solution to desktop problems for end-users through phone calls or onsite.
  • Follow-up cases and e-mail the end-users to update the status of their requests.
  • First-tier support for solution recommendations and implementations.

REQUIREMENT:

  • F5 or above
  • Strong sense of responsibility and troubleshooting skills.
  • Fresh graduates will be also considered