Junior IT Support

Location: Hong Kong
Contract Type: Permanent
Specialisation: Technology
Salary: HK$14000 - HK$20000 per month
REF: BBBH217272_1584427376

Job Description

  • Provide technical support of daily desktop support, network operation and problem resolution
  • Perform IT helpdesk support including call handling, troubleshooting, follow-up action, coordination, and escalation
  • Provide on-site desktop services (incident & request)
  • Hardware & software troubleshooting such as; desktop/laptop windows OS platform, Apple MAC OS platform, Microsoft Office, Anti-Virus, mobile device support, Goggle Apps & etc.
  • Troubleshoot network connectivity issue, i.e. device configuration, IP addressing, and direct TCP/IP output, network printing

Job Requirement

  • Diploma or above in IT or related discipline;
  • Knowledge on desktop, networking, and general PC applications, like Microsoft Office;
  • Mobile device support such as iPhone, iPad, Android
  • Remote take over support skills
  • Willing to listen and learn, hardworking, team player;
  • Good attitude, customer service, communication, and documentation skill.
  • Language: English, Cantonese

If you are interested in this position please either submit your CV here or send your CV straight to ronald.lee@ambition.com.hk thanks