Junior IT Engineer, Support (Graduates and No experiences OK)

Location: Hong Kong, Hong Kong
Contract Type: Temporary
Specialisation: Technology
Salary: HK$12000 - HK$14000 per month
REF: BBBH216007_1520927564

We are currently seeking caliber candidates as a IT Support Engineer for our partner which is a renowned and well established enterprise in Hong Kong with a global presence. The position will be responsible for providing top quality support for a multinational financial group.

RESPONSIBILITIES:

  • Assist in setting up PCs/notebooks/mobile devices for new employees with required software and access right settings.
  • Analyze, diagnose, and provide solution to desktop problems for end-users through phone calls or onsite.
  • Follow-up cases and e-mail the end-users to update the status of their requests.
  • First-tier support for solution recommendations and implementations.

REQUIREMENT:

  • Diploma or above in technology or IT related discipline.
  • Familiar with Windows XP/7, Exchange, TCP/IP networking.
  • Strong sense of responsibility and troubleshooting skills.
  • Good command of English and Cantonese is a must
  • Fresh graduates will be also considered