Junior Call Center Customer Support

Location: Ngau Tau Kok, Kwun Tong District
Contract Type: Permanent
Specialisation: Technology
Salary: HK$11000 - HK$13000 per month
REF: BBBH217272_1534400907

Job Description

  • Provide customer services through telephone and email
  • Perform IT helpdesk support including call handling, troubleshooting, follow-up action and coordination
  • Assist to log and escalate cases to engineers to follow up

Job Requirement

  • Diploma in Education
  • Good Problem solving, analytical, interpersonal
  • Willing to learn and good working attitude
  • Able to communicate in English and Cantonese