IT Technical Support Specialist

Location: Hong Kong
Contract Type: Contract
Specialisation: Technology
Salary: HK$18000 - HK$23000 per month
REF: BBBH217272_1601971212

Job Description

  • Provide an excellent level of IT support to all business units.
  • Provide end-users technical support and conduct troubleshooting on hardware & software in PCs, telecommunication equipment and other computer services.
  • Setup, configure and support of laptop, desktop, smartphone or network devices.
  • Maintain hardware & software inventory record and prepare project reports.
  • Coordinate the support to boutiques and offices in Asia.
  • Ensure proper documentation, tracking and follow up of all incidents record in IT ticketing system.
  • Undertake ad-hoc IT related tasks as required.

Job Requirement

  • Diploma or above in Computer Sciences, Information Technology, or related Disciplines
  • At least 1 year relevant experiences in IT Support or system administration and networking
  • Holder of CCNA/MCSE/MCITP is preferred
  • Good Problem solving, analytical, interpersonal