IT Support / System Engineer (SI preferred) Network and Server
|Location:||Central and Western District, Hong Kong|
|Salary:||HK$20000 - HK$30000 per month|
- Provide technical support of daily desktop support, network operation and problem resolution
- Perform IT helpdesk support including call handling, troubleshooting, follow-up action, coordination, and escalation
- Provide on-site desktop services (incident & request)
- Hardware & software troubleshooting such as; desktop/laptop windows OS platform, Apple MAC OS platform, Microsoft Office, Anti-Virus, mobile device support, Goggle Apps & etc.
- Troubleshoot network connectivity issue, i.e. device configuration, IP addressing, and direct TCP/IP output, network printing
- Diploma or above in IT or related discipline;
- Preferred to have knowledge and experiences in the following softwares
- (Windows 10, Windows Server 2016, VMware, Offlice 365, Azure, MFA, End Point Protection, Network Switch and Router, Fortigate Firewall)
- Have vendor experience is highly preferred
- Good attitude, customer service, communication, and documentation skill.
- Language: English, Cantonese
If you are interested in this position please either submit your CV here or send your CV straight to email@example.com thanks