IT Infrastructure Support - Private Bank

Location: Central and Western District, Hong Kong
Contract Type: Contract
Specialisation: Technology
Salary: HK$35000 - HK$42000 per month
REF: BBBH226407_1572848916

My client is one of the leading private banks, they are looking for an experienced Infrastructure Support to join their team.

Key Responsibilities

  • IT Infrastructure Operational Management - Establish and maintain standards, processes, and procedures supporting ongoing functions on IT network, storage, telecommunications, and desktop components.
  • Maturity Initiatives - Identify and establish methods to support any incident that might incur and resolve promptly. Required to follow ITIL standards on release and service delivery. Maintain continuous programs to ensure End-of-Life Cycle products are to capture and renew based on the global guidelines.
  • Incident Coordination - Ensure proper handling and communication of service disruptions towards end-users and escalations.
  • Data Center Management - Responsible for the overall management of data center locations, including environmental duties.
  • Project Management - Support and assist any infrastructure projects related to IT. This includes communicating to the cross-team and making arrangements on the different project phrases.
  • Other Duties as Assigned: Perform other duties as assigned.


  • Minimum Qualifications: At least 3 years of combined IT and Daily Operations on the network with a broad range of exposure to systems management and administration functions.
  • Additional certifications in Microsoft, Linux, Cisco or similar technologies is a plus
  • Familiarity and knowledge of current technology used within financial organizations including infrastructure, commercial and Intra/Internet products
  • Be able to take up large amounts of documentation and translate into a simpler form
  • Working knowledge of IT organizations and Server Rooms, specifically understanding system production controls processes.
  • Excellent written and verbal communication skills

For interested parties please send your CV here or directly to thanks!