IT Helpdesk Support - Banking

Location: Sha Tin District, Hong Kong
Contract Type: Contract
Specialisation: Technology
Salary: HK$13000 - HK$16000 per month
REF: BBBH217272_1557221188

My client is one of the leading banks in Hong Kong. Looking for IT Helpdesk supports to join their IT Team.

Job Description

  • Assist to provide IT solution through telephone and email
  • Perform IT helpdesk support including call handling, troubleshooting, follow-up action, and coordination
  • Assist to log and escalate cases to 2nd tier engineers to follow up

Job Requirement

  • Diploma in Education
  • Good Problem solving, analytical, interpersonal
  • Willing to learn and good working attitude
  • Able to communicate in English and Cantonese

If you are interested and feel confident in this job role. Please feel free to apply directly here or send an email to ronald.lee@ambition.com.hk Thanks