IT Desktop Team Lead - Banking

Location: Kwun Tong District, Hong Kong
Contract Type: Permanent
Specialisation: Technology
Salary: HK$3000 - HK$35000 per month
REF: BBBH222260_1536573784

Our Client is one of the top bank around the country. They are currently looking to hire a Desktop Team Leader in order to manage a size of around 15 supports.

Job Description

  • Create an inspiring team environment with an open communication culture
  • Set clear team goals
  • Delegate tasks and set deadlines
  • Oversee day-to-day operation
  • Monitor team performance and report on metrics
  • Motivate team members
  • Discover training needs and provide coaching
  • Listen to team members' feedback and resolve any issues or conflicts
  • Recognize high performance and reward accomplishments
  • Encourage creativity and risk-taking
  • Suggest and organize team building activities

Requirements:

  • High Diploma in IT or above
  • Proven work experience as a team leader or supervisor
  • At least 5 years relevant experiences in IT Support
  • In-depth knowledge of performance metrics
  • Excellent communication and leadership skills
  • Organizational and time-management skills
  • Decision-making skills