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IT Desktop Support Specialist

Job description

Responsibilities:

  • Build and install desktop infrastructure (PCs, telephone, wireless networks etc.)
  • Provide routine maintenance via remote and/or on-site support
  • Provides advice and guidance to colleagues regarding incidents
  • Identify, log and resolve technical problems with software applications or network systems
  • Identify and report potential changes and system improvements to senior team leaders
  • Manage PCs from Windows10 and Mac iOS, Migrate from lower to higher versions.
  • Conduct Inventory Check as required.

Requirements:

  • Proven work experience as Desktop Support Engineer or Support Technician.
  • Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals
  • Ability to solve complex hardware and software issues.
  • Ability to travel and work after hours when necessary.
  • Good communication skills in English and Chinese

If interested you can simply click APPLY NOW or contact River Zhao at (+852)3103-4345 or river.zhao@ambition.com.hk

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer HKD1000 in Apple gift cards for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.hk/refer-a-friend