Helpdesk/Call Center Support (F5 +)

Location: Ngau Tau Kok, Kwun Tong District
Contract Type: Contract
Specialisation: Technology
Salary: HK$12000 - HK$14000 per month
REF: BBBH220477_1522753246

Job Description

  • Provide frontline helpdesk support on IT-related issues to end users and keep track on helpdesk calls.
  • Need to co-ordinate with 2nd level support teams and vendors to resolve the incidents

Job Requirements

  • Form 5 with Pass in HKCEE English (Syllabus B) or equivalent or above
  • Chinese Word Processing, basic knowledge about network, desktop
  • Exp. on working in call center or serving POS/ Retail customers
  • 5 working day per week with shift duty (including Sat/Sun/PH, working hour ranging from 07:00-00;00, e.g. 07:00-16:00, 12:00-20:00, 15:00-00:00)

For interested parties please call 3103 4308 or email ronald.lee@ambition.com.hk