Helpdesk Analyst (SI background preferred)

Location: Central and Western District, Hong Kong
Contract Type: Permanent
Specialisation: Technology
Salary: HK$25000 - HK$32000 per month
REF: BBBH217272_1595995569

Job Description

  • Providing IT Help Desk Support to clients operating in financial markets
  • Understand and help to deploy the best practices on IT infrastructure based on the need of business and security
  • Help to build up IT Service strategy and deploy the new technology solution
  • Manage the IT project deployment, ensure that operations deliverables are completed consistently and on time, and meet the quality standard
  • Liaise and work closely between various departments to support the overall business goal
  • Provide IT support for internal users
  • Develop and maintain IT systems documentation
  • Support and improve IT service management aspects such as configuration management, security management and network problem management

Job Requirement

  • Diploma or above in IT or related discipline;
  • Preferred to have knowledge and experiences in the following softwares
  • (Windows 10, Windows Server 2016, VMware, Offlice 365, Azure, MFA, End Point Protection, Network Switch and Router, Fortigate Firewall)
  • Have vendor experience is highly preferred
  • Good attitude, customer service, communication, and documentation skill.
  • Language: English, Cantonese

If you are interested in this position please either submit your CV here or send your CV straight to thanks