Data Center IT Operator - MNC Company

Location: Fo Tan, Sha Tin District
Contract Type: Permanent
Specialisation: Technology
Salary: HK$20000 - HK$23000 per month
REF: BBBH219595_1568796125

The client is one of the leading banks in Hong Kong. They are currently trying to expand their team in Data Center.

Job Description

  • Demonstrate the ability to successfully complete customer configuration maintenances and hardware troubleshooting
  • Attention to detail and adherence to maintenance instructions ensure customer configuration rework is not required
  • Customer configuration maintenances are quality controlled and adhere to published policy and process to ensure Global alignment
  • Troubleshooting and problem-solving capabilities lead to accurate and timely resolution of technical events
  • All customer incidents or potential risks to our customers must be investigated utilizing the root cause analysis method
  • All customer interactions, both internal and external, are conducted in a manner that delights customers
  • Process and policy sign off is conducted in a timely manner, with a clear understanding of the subject matter, by the specified due date
  • All areas of responsibility are clean and organized with specific areas designated for all moveable items

Job Requirement

  • Diploma of IT or above
  • 1-2 years of working experience on operation support
  • Interpersonal Skill: Data center operators are able to work IT support and other data center personnel to ensure uptime maximization
  • Communication Skill: Need excellent communication skills in both Chinese and English

If you are interested and feel confident about this job role. Please feel free to apply directly here or send an email to ronald.lee@ambition.com.hk Thanks