System Analyst - Commerce - 50K - Perm

Location: Hong Kong
Contract Type: Permanent
Specialisation: Technology
Salary: HK$40000 - HK$50000 per month + Double pay, Medical benefits
REF: BBBH238931_1575539212


  • The Systems Analyst position encompasses a mixture of project responsibility, software engineering, third party configuration/integration and senior level support
  • Formulates and defines technical scope and objectives for solutions with minimal direction
  • Design, develop, validate and implement software applications to solve complex problems whilst considering infrastructure capabilities and capacity
  • Maintain, enhance and refactor existing software applications to optimize existing application portfolio while staying up to date with other dependencies in the technical environment
  • Provide administration, configuration and integration support of third party software aligned with the portfolio of systems related to the Business Applications team
  • Accountable for the support of local Asia Applications as well as Global Applications used by the Asia team
  • Serve as a change agent to help transition the Firm's legacy applications into solutions leveraging new technology that focus on process improvement and simplification
  • Collaborate with infrastructure and data center teams in a DevOps fashion to achieve world class efficiency with our solutions
  • Review user stories and develop software solutions in short sprints with constant user involvement in an Agile minded team
  • Execute against the development priority list across the various applications within the portfolios of the Business Applications team
  • Develop business process management (BPM) solutions using tools such as K2 BlackPearl to facilitate process definition and modeling, workflow automation, and process optimization
  • Manage data integration between applications and third party solutions using various database technologies and/or middleware including but not limited to: stored procedures, SSIS packages, DTS packages or data integration middleware
  • Participate in the maintenance and support of application business recovery plans
  • Ensure internal System Catalog is properly maintained for responsible systems, applications and related integrations
  • Verifying the security of third-party vendor's applications and collaborating with them to meet security requirements
  • Responsible for monitoring applications to ensure stability by identifying or anticipating problems and taking or recommending appropriate steps to avoid or mitigate them, and respond promptly to all problem reports
  • Participate in on-call rotation providing 24 x 7 application support, ensuring that the application portfolio uptime is maintained according to defined SLAs
  • Adhere to the Firm's IT Service Delivery standards and Change Control processes

Qualifications and Experience:

  • A Bachelor's degree in the field of Computer Science or Information Technology or equivalent experience preferred
  • Demonstrated experience in delivering enterprise software applications using common web-compliant technologies
  • Demonstrated experience and understanding of application support and administration, including patching, maintenance and log monitoring
  • Demonstrated experience in building software solutions across a variety of Systems Development Life Cycles (SDLC) methodologies (e.g. Agile, Waterfall, Adhoc…)
  • Experience in delivering technology in an Agile fashion by encompassing: Iterative and incremental delivery, Kanban, direct user collaboration, feature driven development, agile testing, continuous development, etc.
  • Experience in working with peer IT teams in a DevOps fashion to improve the computing experience of our Lawyers and staff around the Firm
  • Proven Ability to work both independently and within a team
  • Proficient in working with Windows Operating Systems (client and server), Virtual Technology, network protocols and overall good infrastructure knowledge
  • Proficient with Microsoft Office applications including Outlook, Word, PowerPoint, Excel, Visio and Project
  • Web development certifications (e.g., MCSD, MCPD, MCTS, and MCSA) or other related certifications are highly preferred
  • Required technical qualifications include:
    • 3+ years of web development experience with the Microsoft Stack (.Net, ASP.Net, VB.Net, MVVM and MVC Patterns, C#)
    • 3+ years of proven experience with SQL Server 2012 and later, including SQL Server Reporting Services (SSRS); must have a thorough understanding of relational database concepts and the integration of SQL databases with other applications
    • 3+ years of proven troubleshooting skills with web development technologies
    • 3+ years of experience working with Team Foundation Server (TFS) including: build / release engineering, management for software web applications, test manager and test automation
    • 3-5 + years of experience in working with Custom Off the Shelf (COTS) software specifically with vendor management, installation, configuration, administration and upgrades
    • 2+ years of proven development experience in legacy technologies (e.g. VB, ASP)
  • Preferred technical qualifications include:
    • 3+ years of experience with Microsoft IIS administration
    • 3+ years of experience with IntApp Integrate (or similar data integration tool e.g. Biztalk, MQ Series, Oracle Fusion, etc.)
    • 3+ years of experience with K2 BlackPearl (or similar workflow tool e.g. IntApp Flow, etc.)
    • 3+ years of proven development experience with various scripting languages (HTML, CSS, XML, JavaScript, VB Script, Python, TCL, Perl, etc)