Customer Service, Phone Banking, Max 24k

Location: Hong Kong, Hong Kong
Contract Type: Permanent
Specialisation: Contracting
Salary: HK$20000.00 - HK$24000.00 per month
REF: BBBH227622_1541474851

Our client is an International bank in Hong Kong. They are now hiring a customer service officer to join their team.

Responsibilities

  • Handle inbound customer calls
  • Provide high quality service to our customers and help resolve their queries at first contact where possible
  • Listen to customers, understand their needs and offer relevant products, services and solutions
  • Achieve individual performance expectations and development
  • Maintain appropriate operational risk control and compliance in all activities

Requirements

  • Excellent customer-serving manner, communication and problem solving skills
  • 5-day work week -flexibility to work
  • Fluency in Cantonese and ability to read and write in English is essential. A good command of mandarin would be advantageous
  • Holder of insurance or investment licenses (preferred but not a must)

Interested parties, please send your application to Venus.Liu@ambition or click "APPLY NOW".

Data provided is for recruitment purposes only.