CS Manager - Renown Listed Company, B2B

Location: Hong Kong, Hong Kong
Contract Type: Permanent
Specialisation: Sales & Marketing
Salary: Negotiable
REF: BBBH232513_1556618569

Our client is a subsidiary of one of the Largest Fortune 500 FMCG company. Started in the US, our client has now branched out and have well established sales network in 100 different countries in the world. Their HK branch being their key Asia hub is now undergoing an aggressive expansion plan and they are now in search for a Customer Service Manager to lead their CS team.

As a Customer Service Manager, you will be responsible for providing supreme services to customers by responding to requests and inquiry promptly. You will be working closely and coordinating with other internal and external stakeholder including the logistic team, sales department and various overseas distributor for order placement and deliveries with procurement. Last but not least you will be generating and composing sales reports for management review.

To qualify, individuals must possess:

Degree holder in business administration or related discipline

Over 5 years in managing telesales including strong background in customer acquisition re-engagement & retention

Able to priorities and handle multiple tasks

Energetic, well-organized, self-motivated, detailed-mined and able to work independently and under pressure

Good communication, presentation and interpersonal skill

Good command of written and spoken English and Chinese

PC Knowledge in MS Excel, Word & PowerPoint and Chinese Processing

If you are interested in the role above, please contact Karen Chan on (852) 3101 4302 or click APPLY NOW

Data provided is for recruitment purposes only.

Only shortlisted candidates will be notified. *LI-SM