Client Solutions Representative

Location: Hong Kong Island, Hong Kong
Contract Type: Permanent
Specialisation: Sales & Marketing
Salary: Negotiable
REF: BBBH220076_1524454761

Our client is a leading media monitoring and news distribution provider for global companies across traditional, digital, mobile and social channels. They are now looking to hire a Client Solutions Representative to support the sales team in Hong Kong. This role is based in Hong Kong and serves Greater China clients.

Reporting to the Sales Manager, you will be supporting a small sales team and responsible for handling incoming enquiries via phone and email, as well as develop marketing materials to clients. This role will require individuals with strong communication skills and a customer service mindset in ensuring client satisfaction. The ideal candidate will enjoy working with multiple internal and external stakeholders in the UK, US and in Asia, and be involved with process improvement projects.

To qualify, individuals must possess:

  • A minimum 1-year customer service, sales support or client facing experience. Prior experience working with B2B clients, an advantage
  • Strong customer service skills in managing client relationships
  • Excellent organisational skills and a good multitasker
  • Detail oriented in generating reports and following up on enquiries
  • Fluency in spoken and written English, Cantonese and Mandarin

If you are interested in the role above, please contact Mindy Wong on (852) 3101 3066 or click APPLY NOW quoting reference number MW 220076

Data provided is for recruitment purposes only.

Only shortlisted candidates will be notified. *LI-SM