Client Service Specialist

Location: Hong Kong Island, Hong Kong
Contract Type: Permanent
Specialisation: Banking & Financial Services
Salary: HK$25000 - HK$35000 per month + discretionary bonus
REF: AS00045958_1506566919

Our client is an established wealth management company, which is specialized in insurance services. Due to expansion, they are now seeking a high caliber candidate to join their client service team. In this position, you will be the first contact point for their customers and front-line advisors to resolve different types of queries. In addition, you will be assisting in policy servicing activities such as policy claims, policy maintenance, fund switching, etc.

To qualify, individuals must possess:

  • A Bachelor's degree in related discipline
  • Strong knowledge in ILAS products and familiar with guidelines and policies
  • Minimum 3 years of working experience in Insurance Industry particularly covering ILAS products
  • Experience in client onboarding and KYC checks
  • Highly organized and able to work under great pressure
  • Highly detail-oriented, and self-motivated
  • Strong communication skills in English, Cantonese, and Mandarin
  • Highly familiar with MS Office

Contact Laurel Feng on (852) 3103 4363 or APPLY NOW by clicking the button below quoting reference number LF 45958

Data provided is for recruitment purposes only