Client Service Representative

Location: Hong Kong, Hong Kong
Contract Type: Permanent
Specialisation: Banking & Financial Services
Salary: HK$20000 - HK$30000 per month + discretionary bonus
REF: BBBH219065_1518491974

Our client is a fast growing online trading platform, which has good presence in Hong Kong. Their business mainly targets institutional and retail clients. Due to rapid expansion, they are now seeking for high calibre candidates to join their client service team. In this position, you will provide quality client service via telephone, emails, and live chat to ensure clients' issues and inquiry are resolved and answers in a timely manner. In addition, you will have all rounded exposures to various investment products through client training sessions, market research and development.

To qualify, individuals must possess:

  • A Bachelor's degree in related disciplines
  • Minimum 2-5 years of experience working in financial services or client service area
  • Strong knowledge in options, futures, equities, and F/X
  • Previous experience in settlement/clearing operation is an advantage
  • Hands-on experience dealing with clients' inquiries and resolve clients issues
  • Excellent communication skills in fluent English, Cantonese, and Mandarin
  • Able to work closely with other team members and self-motivated

Contact Laurel Feng on (852) 3103 4363 or APPLY NOW by clicking the button below quoting reference number LF 219065

Data provided is for recruitment purposes only