Bank | Senior Vendor Management Manager

Location: Hong Kong
Contract Type: Permanent
Specialisation: Technology
Salary: Negotiable
REF: BBBH233671_1571825504

Our client is a fast-growing bank in Hong Kong. They are now looking for a Senior Vendor Management Manager to support their expanding environment.

Responsibilities

  • Manage outsourcing service providers to ensure they deliver the services with quality
  • Resolve any contractual dispute with the outsourcing service providers according to the contract, and escalate to management if necessary
  • Monitor the daily operations of the outsourcing service providers to ensure stability of the IT production environment
  • Review and process Request for Service (RFS) issued to the outsourcing service providers to ensure the situation solution is proposed and the service is delivered accordingly
  • Monitor the outsourcing controls implemented by the service providers to ensure they comply with regulatory requirements, and provide improvement plan if any
  • Budget management for outsourcing arrangements
  • Support audit exercise and regulatory examination related to the outsourcing arrangements

Requirements

  • University graduate in computer science or related discipline
  • 10+ years of IT experience in banking industry with at least 8 years in managing outsourcing arrangements
  • Knowledge in operations of data centre and print centre is required
  • Experience in budget and people management is preferred
  • Strong communication skills

Interested parties, please click "APPLY NOW" or send your resume to karis.chan@ambition.com.hk