Assistant Application Manager, Sales

Location: Hong Kong, Hong Kong
Contract Type: Permanent
Specialisation: Technology
Salary: Negotiable
REF: BBBH230396_1550714260

My client is one of the biggest luxury brand in the world, they are looking for Assistant Application Manager, Sales to join their dynamic regional IT team.


  • Manage the Sales Regional application landscape, with clear understanding of the main process supported and of the relevant integration flows
  • Support the Manager in interacting with Business Solution Global team to properly address the Sales Regional business requirements and to enforce at regional level the adoption of global standards supporting the periodical roll-out projects
  • Create high level and detailed level requirements specifications for major and minor projects
  • Generate business requirements and use cases which documents business needs, rules and details
  • Identify and document constraints, assumptions and risks associated with business requirements
  • Document gaps in projects whilst providing potential solutions
  • Prepare business cases
  • Maintain timely communications to business stakeholders throughout the project life cycle to ensure common understanding of the requirements and the impact to the business area
  • Develop for Sales area and maintain business process / application map at regional level and with all the specific country application
  • Enforce Sales application and the respect of a clear application governance that allow to manage at Regional level the full change management process and to provide strict guidelines in relation to changes requested at local level around any configuration or integration flow.
  • Interact directly on Sales part with the Regional and with Global Application support team in case escalation due to the specific application malfunctions that are impacting the Regional business operations
  • Ensure the Country Business & IS teams are properly trained on Sales areas and to support the local business processes and local requirements gathering


  • Hands-on experience in Sales applications, retail/store operation, customer relationship management, marketing, with strong preference for experience in luxury retail environments.
  • Excellent listening, critical thinking and probing skills
  • Rigorous, autonomous, organized, committed, transparent
  • Used to apply any requirement-analysis methodology to formalize requirements in clear, concise and meaningful matter
  • Team-/customer-oriented attitude and working style
  • Ability to work independently and under minimum supervision
  • Ability to work under pressure and to meet tight deadlines
  • Good communication skills and fluency in both spoken and written English & Mandarin
  • Work independently as a strong team player
  • Able to work along with other team members from different background
  • Comfortable to travel frequently within APAC and to Europe
  • University degree in IT, Business Information System or equivalent
  • Minimum 3 years experience in Sales Applications
  • Agile experience and Sales Applications experience preferred (experience with Digital Transformation, eCommerce, Digital Marketing, O2O Digital Channels will be a plus)
  • Knowledge and experience on WeChat Official Account Management, Weibo, Kakao, Line, Baidu, Google Analytics is an advantage
  • Understanding of design thinking
  • Experienced in Sales Business Analysis and/or system analysis
  • Strong analytical mind with excellent relationship management
  • Excellent verbal and written communication skills and the ability to interact professionally with diverse group of stakeholders
  • Fluent in verbal and written English