1st level Application Support (Credits Trading)

Location: Hong Kong Island, Hong Kong
Contract Type: Permanent
Specialisation: Technology
Salary: Up to HK$800000 per annum
REF: BBBH226580_1544596321

The European Investment Bank is hiring an AVP Level Credit Trade Floor Support caliber to join their Trade Floor Support Team for Credit, Municipal and Securitized Products Businesses. This is a new position part of a Regional Team with reporting line into the Team Head in Singapore.

Job Responsibilities:

  • Interact with the Credit, SecProd, and Muni businesses to log, prioritize, resolve, escalate (where required) and own all support issues through to completion
  • Drive the horizontal application support teams in technology centers on incidents impacting Trading Floor until resolution.
  • Update the support knowledge base recording new issues, workarounds, solutions and system / process how-to's
  • Take on "Subject Matter Expert" responsibility for a suite of applications, and become a knowledge reference point for the support, development and project teams.
  • Effectively communicate / escalate incidents and problems to 3rd line support (development) when required

Skills and Requirements:

  • The candidate is expected to have experience in at least one database, programming language and operating system knowledge/experience.
  • 2+ years of Electronic Trading experience (Bloomberg, MarketAxess and other US-based electronic venues). ION platform experience a plus but not mandatory.
  • Unix, SQL, Oracle & MSSQL, Scripting (shell, perl), Excel (macro / scripting), XML, Messaging, Autosys, Java
  • Good understanding of bond pricing
  • Experience with ITIL concepts and best practices
  • Understanding of the investment banking business, Credit Cash product knowledge, and the lifecycle of trade

Interested candidates please send your CV directly to janice.sham@ambition.com.hk for quick processing.